Refund Policy

1. Overview

We want you to be satisfied with your Jelly Lean purchase. This Refund Policy explains when and how you can request a refund for the one-time payment you made to access Jelly Lean.

2. 30-Day Refund Window

If you are not satisfied with Jelly Lean for any reason, you may request a full refund within 30 days of your original purchase date.

Refund requests must be made by contacting us using the information below. Please include the email address used for your purchase and, if available, your order or transaction reference.

3. How to Request a Refund

To request a refund:

1. Send an email to hndigitalgroup@gmail.com with the subject line “Refund Request.”
2. Include the email address associated with your purchase.
3. Provide a brief reason for the refund request. This helps us improve the product.

4. Processing Time

We aim to process refund requests within 5 to 10 business days. Once approved, refunds are issued to the original payment method used for the purchase. Processing times may vary depending on your payment provider.

5. Exceptions

Refund requests made after the 30-day window are generally not eligible for a full refund, but we may consider them on a case-by-case basis at our discretion.

Refunds do not apply if you have violated our Terms of Service or if your account has been terminated due to misuse.

6. Access After Refund

If a refund is granted, your access to Jelly Lean will be deactivated. You will no longer be able to use the service or access data stored in your account, so please export any important information before requesting a refund.